Convergence allows you to manage sales and orders directly from the CMS. Whenever an order is placed by a customer you should receive an email from FoxyCart that outlines the order details. This information will also be availible from the Store section of your site administration dashboard. All of your orders are kept in this area for you to reference and manage.
To access your Store, select "Store" from the black admin toolbar at the top of your site. Now go to the "Sales" tab to view information about all orders that have been placed. By default this area will only show sales placed today. To view all sales simply select a filter from the panel on the right.
The left panel will show a list of orders by order numbers. Keep in mind that an order can contain multiple products or multiple quantities of several products.
By clicking on an order on the left panel, information for the order will be shown on the right. Here you can see exactly what was orderd, in what quantities, and where it needs to be shipped. Once you have fulfilled an order, you can click the green "Mark as Fulfilled" button to categorize that order as fulfilled. This helps you keep track of which orders have left your warehouse and which still need to be processed.
You can organize your order list by orders that have or have not been fulfilled. On the left panel, click the "Ship?" filter to organize ascending or descending by which orders have shipped and which have not.
At any time you can refresh your sales list to get the most up-to-date sales stats. To do this, simply click the green "Get Latest Sales" button at the top of the Sales Dashboard.
If you use third-party software to manage and organize your sales, you can export your sales data from the dashboard. Click on the Sales tab to refresh the sales area. On the right hand panel look at the bottom for a link named "Export Sales to Excel (.CSV)". This may also come in handy if you like to manage your sales from spreadsheets. Learn more about this concept below.